Customer Service Technologist

I am recruiting for a Customer ServiceTechnologist for a company based in South West England. With a growing market share and a rapidly expanding international customer base, the company products are sold in more than 50 countries worldwide. Product portfolio includes inks, varnishes and adhesives.Responsibilities:* Technical enquiries by customers, to include colour matching, product improvements, investigation of customer complaints and internal production issues.* Contributing to development, scale up and manufacturing of inks in co-operations with R & D, Product Manager and Production.* Quality Control, to include all testing and the maintenance and update of all records as required.* Assist customers with product information, technical advice and practical support.Essential:Laboratory experience, preferably in an industrial environment, especially in ink development or a closely related field such as paint.Knowledge of water-based and/or UV inks and varnishes acquired by previous ink development work.Salary: £21K-£24KIf you have the relevant skills and experience please apply to this job or call Simi Kumar on 0121 222 5333 to discuss the role in detail.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. SRG is a trading name of Science Recruitment Group Ltd an Employment Business/Agency.