Customer Insights Partner - 6 Months - Biopharma -Maidenhead

Job Ref: J22889
Sector: Clinical
Sub-sector: Pharmaceuticals
Date Added: 19 July 2017
  • Maidenhead, Berkshire, England, UK
  • £450 - £500 per Day
  • Sabrina Andresen
  • 02030964701

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Responsibilities incl.:

* Manage the identification, sourcing, delivery, and validation of all data (excluding finance reports) that are regularly used by brand team to drive decision making.* Reviewing data purchased to ensure it gives value for money and meets commercial needs.* Work with data suppliers to ensure the accuracy of data; including supplier management, defining data requirements and validation of the data. * Develop market research plan(s) aligned to Brand plan strategy and objectives.* Ensure market research is conducted to meet agreed objectives and is utilised by the business to its full potential* Manages supplier relationships, identifies and evaluates new suppliers and negotiates to ensure maximum benefit and value* Extract, collate, analyse, interpret and forecast data as required for both existing products and potential new products * Develop product and competitor knowledge, awareness of the market environment and sales and marketing strategies and to enable higher quality research and interpretation.* Support the development and maintenance of models that use regular data sources (for example, market forecasts owned by finance). * Monthly analysis and assessment of national performance versus brand plan expectations using all available data sources (for example, market share performance, promotional impact versus competition or capture of new business)* Work with the appropriate people within brand team and business intelligence to advise on the development of KPIs and dashboards.* To organize market research and brand team insights to inform the patient journey for products and therapy areas. This begins with assessment of the robustness of the current patient journey, collation of all existing research and knowledge, sharing with wider brand team and supporting the update and review of the patient journey by the brand team. * Develop brand team Insight gathering plan and facilitate the process within the brand team* Deliver market research and brand team insight gathering to an agreed budget* Develop insights, either through marketing research or brand team insight gathering, that challenges and drives brand team strategy* Creation and maintenance of key therapy area knowledge and insights, and facilitate brand team access to this core knowledge.

Qualifications & Competencies.:

* Knowledge of CRM, SFE tools and systems (Lavestorm, Qlik Sense, Tableau)* Knowledge of sales force measures and metrics as well as of the fundamental aspects of affiliate* financial performance* Knowledge of basic SFA (Salesforce Automation) processes and tools* Understanding of brand planning cycle* Good understanding of the organizational processes and procedures* Experience in working with market research agencies and data suppliers* Experience in project management* Experience in presenting market data* A good understanding of the NHS* Experience of liaising with 3rd party providers as well as internal customers * Demonstrated success in managing multiple projects, and successful matrix working with cross-functional teams. * Excellent verbal and written communication skills* Advanced Excel user* Highly analytical, with an ability to problem-solve* Ability to network both within and outside the organisation

HOW TO APPLY?Please send your CV to / 0203 096 4701

SRG is the market leading supplier of Clinical and Drug development recruitment services to the Life Sciences industries. By putting people at the heart of what we do we are the catalyst that connects the best talent with organisations in the pursuit of 'Creating Tomorrow's World'& helping patients world-wide.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the EU/UK. SRG is a trading name of Science Recruitment Group Ltd an Employment Business/Agency.

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