Client Services Project Manager

Job Ref: J22965
Sector: Science
Sub-sector: Biotech/Life Sciences
Date Added: 27 July 2017
  • Newcastle upon Tyne, Tyne and Wear, England, UK
  • £24,000 - £27,000 per Annum
  • Kimberley Warren
  • 0191 284 6768

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Client Services Project Manager

Newcastle

Circa £26K (DOE)

Do you have experience in the Biotechnology, BioManufacturing or BioProduction sector? Do you work or have you worked in a customer facing role?

An innovative organisation in the Newcastle area are recruiting a Client Services Project Manager to join their established team. The Project Manager would be responsible for managing BioProduction and Research services. You would be the single point of contact to the customer, relating to customer inquiries, with the primary focus on relationship building and delivering a great customer experience.

The main responsibilities of the role of the Project Manager based in Newcastle would be working closely with customers and Account Managers to accurately capture requirements and secure business. You would work with interfacing functions to ensure timely and accurate processing of customer quotes and new inquiries such as Design, Packaging Engineering, Product Management, BioProduction PMO team members and Customer Care. You would serve as the customer advocate throughout internal processes while also be involved with troubleshooting, escalating and resolving issues.

The ideal candidate would have a BSc or a BA degree with around five years plus of biotechnology experience. The Project Manager position requires experience in a customer facing environment and a technical knowledge of the biotechnology industry. It would be advantageous if the person has a basic knowledge of project management methodologies.

If you are looking for work in the Newcastle area, please apply online. Any queries can be directed to Dan on 0191 284 6768.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. SRG is a trading name of Science Recruitment Group Ltd an Employment Business/Agency.

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