Technical Advisor - Waterproofing Products, West Mids, £25-30K

Job Ref: J23010
Sector: Science
Sub-sector: Chemicals
Date Added: 28 July 2017
  • Birmingham, West Midlands, England, UK
  • £25,000 - £33,000 per Annum
  • Tom Pickford
  • 0121 222 5344

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A multinational construction product manufacturer based in the West Midlands has an exciting new opportunity for a Technical Services Advisor to join their team. This is a permanent opportunity, starting as soon as possible, paying £25-30,000 depending on experience.

The Role:

· Managing a busy Technical help desk, providing technical support on a wide range of waterproofing products to both customers and other company departments via phone calls and emails

· Helping to investigate and resolve customer complaints, both from the office and onsite (visiting customers ~25%)

· Generate leads form technical queries and liaising with sales teams to follow up

· Managing product records and technical training for customers and internal staff

The Person:

This role would suit an experienced Civil Engineer/Construction Professional with a knowledge of waterproofing products (sealants, mortars, membranes, etc) who wants to move into a more office based role. You will need to be able to demonstrate excellent customer service skills, the ability to retain technical product information and excellent communication skills.

If this role looks of interest please apply online. For further information please call Tom Pickford on 0121 222 5344.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. SRG is a trading name of Science Recruitment Group Ltd an Employment Business/Agency.