Product Support Scientist

Job Ref: J23761
Sector: Science
Sub-sector: Biotech/Life Sciences
Date Added: 28 September 2017
  • Cambridge, Cambridgeshire, England, UK
  • Competitive
  • Keith Mulgrew
  • 01223 234768

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Product Support Scientist

My client located in Cambridgeshire is a well established In Vitro Diagnostics company, specialising in the production of custom diagnostic kits on a customer project basis.

As my client continues to experience further growth they now seek a Product Support Scientist to work in a combined role to work on troubleshooting and investigation of customer related issues and techncial problems.

The main responsibilities of the Product Support Scientist will include:

· Provide scientific support to customers.

· Investigate product failures.

· Provide in depth reports on investigations, experiments and results.

· Support continuous improvement of the product range.

· Participate in quality assessments.

· Overall, troubleshooting of Immunoassay kits, CAPA's and related technical investigations.

To be considered for this role candidates will hold a Bachelors degree (or equivalent) within a relevant area with a strong understanding of ELISA. Candidates will have strong industry experience working within a role involving the interaction with customers and troubleshooting of technical enquiries relating to company products. Candidates will have knowledge and hands on experience of ELISA products and exposure to areas such as troubleshooting, quality testing and CAPA's.

This role is a laboratory based role so candidates will conduct Quality investigations and troubleshooting on a hands on approach.

My client can offer a good salary for this opportunity to join a well established, yet further growing company.

If this role is of interest please contact Keith Mulgrew on 01223 394230.

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. SRG is a trading name of Science Recruitment Group Ltd an Employment Business/Agency.