Enquiry Handling Co-Ordinator

Job Ref: J31779
Sector: Science
Sub-sector: Food & FMCG
Job Type: Permanent
Date Added: 07 May 2019
  • Chipping Campden, Gloucestershire, England, UK Chipping Campden Gloucestershire UK GL55 6LD
  • £17,750 - £20,000 per Annum
  • Eleanor Gorton
  • 0121 728 8455
SRG https://www.srg.co.uk https://www.srg.co.uk/-/media/srg/logos/srg_web_2018.png

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Enquiry Handling Co-OrdinatorLocation GloucestershireSalary £17,750 - £20,000

The company are well placed in the food industry and provide scientific, technical and legislative support to the food, drinks and allied industries worldwide

Benefits: 24 days holiday plus Bank Holidays, Pension scheme, Excellent training, Health Scheme and 'Death in Service' scheme, subsidised restaurant, Free parking on site.

Role / Description * Receive and manage client enquires sent by phone or email* Taking ownership of enquires from start to finish, whilst ensuring a first-class client experience at every interaction * Management of complaints from the initial inception through to closure* Support all relevant departments in support of the business processes* Working within GDPR and ISO standardsRequirements* Degree in relevant, related food science/technology subject or equivalent professional experience* Experience of working within science, technology or professional services in a multi-channel client service / experience role* Excellent verbal and written communication skills* Excellent telephone manner and listening skills* The ability to prioritise work load and manage time effectively* Commercial awareness

Excellent opportunity to work in a renowned food research organisation at the heart of the global food industry.

SRG are the UK number 1 recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors.

As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.

If you would like to apply for this position, please use the link provided. Alternatively please email a copy of your CV to Ellie at Ellie.Gorton@srg.co.uk. For more information regarding this position or any others, please call Ellie on 0121 728 8458.

If you have a scientific background and this position is not relevant / suitable for you please feel free to get in touch or visit www.srg.co.uk to view our other vacancies.

Keywords: Commercial, Enquiry handling

06/06/2019 10:33:39
GBP 17750.00 17750.00